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SaaS/Dev Operations Manager

MediaPro is looking for a SaaS/Dev Operations Manager.

As a SaaS/Dev Operations Manager, you will manage a small operational team and work closely with SaaS Engineering teammates to understand and support SaaS platform architecture, technology stack, software dependencies, compliance support activities, automation, deployment solutions, and Microsoft Azure cloud infrastructure.


  • Ensure the team is focused on the right priorities with the right requirements
  • Mentor team members in systems development skills and leadership responsibilities
  • Supervise troubleshooting product configuration and deployment problems, ensure proper end-to-end integration and inter-product communications
  • Collaborate with the SaaS Engineering team to ensure the correct operations resource allocation to new development.
  • Collaborate with the SaaS Engineering team to ensure that application architecture is solid and operational concerns are addressed before development begins.
  • Maintain and improve change management process and strive to be cautious and meticulous when rolling out environment and infrastructure changes into production
  • Manage relationship with SaaS Engineering team to optimize development and deployment life cycle as well as operationalize new products
  • Provide a planned, and delivery-date accurate approach to large scale process improvements
  • Create a constant feedback loop with Engineering, Product, Operations, and IT leads to ensure communication and continue driving high-priority projects to completion
  • Optimize cloud and infrastructure cost structures with management assistance
  • Focus on building systems and processes with fast MTTR
  • Evangelize DevOps and new processes throughout the MediaPro organization


  • Previous individual or team responsibility for the operation and maintenance of a Continuous Deployment pipeline
  • 5+ years hand-on-technical experience as a member of a SaaS operations team.
  • Experience building automation/configuration management infrastructure
  • Strong background using cloud services (Azure preferred)
  •  Knowledge of best practices and operations in an always-up, always-available service
  •  Familiarity with application development lifecycle
  •  Ability to prioritize tasks and work independently
  •  Ability to learn new technologies and adapt quickly to new requirements and environments
  •  Track record of practical problem solving, excellent communication, and documentation skills
  •   Expertise in systems scaling, tuning, and monitoring
  •   Ability to communicate effectively with customers, drive resolutions, and assess need

We offer:

  • ​Competitive compensation plan
  • Rapid Growth opportunities based on performance
  • 401K with generous Profit Share Contribution
  • PPO Medical, Dental and Vision insurance plans
  • Paid Vacation, Sick Leave and Holidays
  • Great work life balance


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