Ready to work in a company where people truly believe in what they are doing? Then consider joining our team as a Customer Success Specialist. We offer an innovative array of software and services that enable customers of all sizes to solve their “human problem” in the area of Security, Privacy, and Compliance. With our adaptive SaaS solution(s), we ensure that customers of all kinds find the success they are after. If you’re smart, focused on customer success, and willing to think and act with vigor, you’ll fit right in as a Customer Success Specialist.
At MediaPro, our customers’ success begins with you. You possess excellent customer management skills, project organization, and a true consultative knack. You’re passionate about engaging your customers to make them successful. You have great communication and organization skills, and can create win/win environments for all parties that you work with. If this is you, there are a lot of great companies adopting our products and we would love your help in taking care of them!
When you’re a Customer Success Specialist with MediaPro, you work directly with customers to enhance their overall user experience. You are the go-to person for their success, assigned to work one-on-one with customers from the initial project on boarding and delivery through the life of the engagement. This is not a sales position; you are here to make every customer we sign a successful and a long-term partner.
We are an B2B SaaS and Professional Services company, located in Bothell, Washington. This is a full-time, team-centered position and will require that you work primarily onsite. We are not considering candidates out of the local area at this time.
We offer a competitive salary, comprehensive medical, dental, life insurance, long-term disability insurance, Section 125–Flexible Spending Account, and 401K plan. We are an equal opportunity employer. We offer a very team-oriented, energetic, and pleasant work environment.